Cannot access purchased site

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  psales05 · Member · Aug 3, 2020 at 4:07 pm

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  Hello
  I purchased the a new domain name but I cannot access it when I log into my account.

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  supernovia · Staff · Aug 3, 2020 at 11:43 pm

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  Hi @psales05, my guess is that you’ve got another account. Can you log out and log in with the account associated with that site?

  You should be able to use the email address that received the receipt.