Cannot Access Reader or Enhanced Stats

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  ikaygrafi · Member · Oct 9, 2014 at 10:32 pm

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  Why can’t I see my “enhanced stats” or my “Reader”? I am able to access My Dashboard via the Support page, but not otherwise. The blog I need help with is missbatesreadsromance.com

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Oct 10, 2014 at 9:57 pm

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  Hi there,

  Can you let me know what you see when you load WordPress.com? You should see your Reader by default. Also, your stats should be loading here provided you’re logged into WordPress.com:

  https://wordpress.com/my-stats/?unit=1&blog=52113781

  Can you let me know if you’re receiving an error message of some kind?

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  ikaygrafi · Member · Oct 10, 2014 at 11:20 pm

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  Thank you for responding. Originally, I would get a white screen with the message that it was loading my stats. It would loop there continuously. I could access my dashboard only through the support page. However, since late yesterday, it seems to be resolved. I don't understand why it happened, nor why it stopped. Regards & sorry for the bother.

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  rachelmcr · Member · Oct 11, 2014 at 3:41 pm

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  Hi there,

  Sorry for the trouble! I’m glad it’s resolved and loading for you now. If that issue comes back, please let us know and we’ll investigate it. :)

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  ikaygrafi · Member · Oct 11, 2014 at 6:00 pm

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  Thank you very much! I appreciate the offer. :-)