Cannot access site admin

• 

  chickenonstick · Member · Oct 4, 2019 at 3:41 pm

  • Copy link
  • Add topic to favorites

  I have another wordpress account for my website http://www.reliefandrehabasia.org/
  After running some plugin updates I can no longer signin to the admin of this account. I get a blank page when trying to login.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Oct 4, 2019 at 4:02 pm

  • Copy link

  Hi there,

  It looks like reliefandrehabasia.org is not connected to a WordPress.com. It’s a self-hosted site WordPress.org site, so I checked to see if it was connected to WordPress.com via Jetpack and do not see the Jetpack plugin. You need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!