Cannot Access Site to Edit
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Hi! This website was created many years ago and admin access is passed on to many people over the years. I am trying to access the website editor, but it prompts me to log in again with an account. Currently I have access to the page that tells me what websites I have and if they are visible or not. When going to edit the website, a login is prompted again. The username and password that should work for the second login no longer works. When I try to reset my password, it tells me that the email the account should be connected to does not have an account associated with it. What does that mean? Thank you!
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi,
I’ve checked it, and the site brownspace.org is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:
WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho
Your site is hosted with Namecheap. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
If you are interested in moving your site to WordPress.com we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here.
Hope this helps!
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