Cannot access the dashboard and the blog with username.wordpress.com
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I cannot access to the dashboard and the website with http://(username).wordpress.com. It was said that no data from the server. But I can still update new entry of the blog from http://wordpress.com. What should I do?
The blog I need help with is: (visible only to logged in users)
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This is the login link http://neorosifix.wordpress.com/wp-admin/
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.There’s no known issue I am aware of.
In order to help you we need to know your specific computing environment details. Please work through what follows and report back.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654(c) Disable all browser extensions or add-ons temporarily.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions
4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful let us know:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
(c) Exactly what you experience including what any error reports you receive state. -
Hi !
I tried going on your website (http://neorosifix.wordpress.com/) and it works perfectly, also tried to access http://neorosifix.wordpress.com/wp-admin and it prompts me the login page. Both seem to work perfectly.
What is the the exact address you typed that gave you that error ?
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Thank you ever so much for the replying.
Yesterday, I tried all the solutions those you suggested, but all failed.
I was really wondering what exactly was wrong. I couldn’t even access this page to reply you.
Until I turned off Wifi at night, and used my smartphone to open the dashboard with 3G. It worked!!!
I realized that it wasn’t because of the server or browser, but because of the Wifi signal. So, today I tried again with Wifi. If it didn’t work, I’d call the network service. Luckily, I can access now. I don’t know what happened yesterday, because I could access every website like usual, but only the dashboard and the referred URL.
Thank you again for helping :) -
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Luckily, I can access now. I don’t know what happened yesterday, because I could access every website like usual, but only the dashboard and the referred URL.
Thank you again for helping :)@neorosifix
You’re welcome and best wishes for more stable connections in the future.
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