Cannot access to create and edit

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  johnweaver95 · Member · Feb 19, 2024 at 7:22 pm

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  A few days ago I paid £43.20 to build a website for my disabled daughter, but I cannot find it to access. When I click the link you sent me, it just takes me to a blue page that says ‘Emily’s World – Coming Soon!’
  When I type the full address wordpress.com/home/emilyblog.org I am directed to a list of my old wordpress sites and that’s it.
  How can I get to Emilyblog.org to build it please?

  Thanks
  John

  P.S. I have sent a number of emails to your help/support lines, but no reply.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 19, 2024 at 8:07 pm

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  Hi there,
  
  emilyblog.org is not under the WordPress.com account that you are contacting us from, but rather under the account name bmwj9wev701e22d1da. Do you have the login credentials for that account?
  
  Let us know. We’re here to help if you need further assistance.