Cannot access to wp-admin

  • Unknown's avatar
    fvicelli · Member ·

    Hello,

    I need help for the website doctorlab.it

    I changed the site’s name to doctorlabfisio.it and now I cannot log in to the wp-admin dashboard, anymore. Unfortunately, I don’t know where to find the file database provided by host. I know that the database is on mySQL, but I don’t know how to log in to the database and what to do afterwards.

    Thanks for your help!

    Federico

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kragorortho · Member ·

    I cannot access mine either after trying to update the PHP. My site is functioning normally, just cannot edit anything.

    Home

    Any help would be awesome!

  • Unknown's avatar
    ninjanerdles123 · Member ·

    Did you change the URL in WordPress General Settings in WordPress Admin? If so, there is a lot more to it than just changing your domain name there. You would have to update the database as well. To get back to where you were (if you changed the URL in WordPress general settings) you will need FTP access. Open the config.php file and add the following code (replacing the example domain with your ORIGINAL domain).

    define( ‘WP_HOME’, ‘http://example.com’ );
    define( ‘WP_SITEURL’, ‘http://example.com’ );

    After getting it to where your old domain is working again, I would contact your host about switching the domain in your DB if you aren’t comfortable doing it yourself.

  • Unknown's avatar
    fvicelli · Member ·

    Unfortunately, I don’t know where to find the file database provided by host. I have the FTP data and I know that the database is on mySQL, but I don’t know how to log in to the database.

    Could you help me please?

  • Unknown's avatar
    houstonweaver · Member ·

    To the original poster:
    While https://fisioterapiaesalute.org IS hosted here at WordPress.com, the other sites you are requesting help with are hosted at siteground.

    There are 2 different WordPress worlds – one here at WordPress.com and the other using the version of WordPress that is supported by WordPress.org. If your site uses ftp, you are using the other version.
    To read more about the differences between .com and .org see
    https://en.support.wordpress.com/com-vs-org/ .

    For support for the WordPress.org site got to the forums at https://wordpress.org/support/forums/.

    You might also want to check with your webhost to clarify access to your account with them.

    For the others who posted suggestions, the WordPress.org forums are the best environment for your expertise.

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