Cannot access webpage
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I cannot access my webpage. There was a mistake in spelling when purchasing my domain and the domain name required changing. When that change was made, I could no longer access my webpage and I cannot make a new page with the same name under the correct domain. Below are the domains and webpages effected.
Previous and misspelled domain:
rockwatvrlawncare.com
Correct/current/primary domain:
rockwaterlawncare.com
Webpage:
rockwaterlawncare.comWP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with HostMonster.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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