Cannot access website

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  htuffy1gmailcom · Member · Jun 3, 2022 at 6:30 pm

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  I have not been on the my website for a while. I tried to login and it will not let me and says my email doesn’t exist. What is the issue?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-ozmodiar · Staff · Jun 3, 2022 at 9:19 pm

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  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  htuffy1gmailcom · Member · Jun 4, 2022 at 12:20 am

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  https://wholesomemama.org

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  staff-ozmodiar · Staff · Jun 4, 2022 at 2:10 pm

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  Hi,

  That URL doesn’t seem to lead anywhere. Do you own the registration for wholesomemama.org? Or was that a domain you purchased in the past?

  I am not seeing any record that wholesomemama.org was registered or hosted with WordPress.com.

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  htuffy1gmailcom · Member · Jun 5, 2022 at 7:53 pm

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  I purchased the domain and I started building the site about two months ago.
  Now it’s showing I cannot access it. What am I doing wrong ?

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  supernovia · Staff · Jun 6, 2022 at 12:21 am

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  Oh, you know what: today it is leading somewhere. And that somewhere is a WordPress installation at Bluehost. We are a separate hosting provider.

  Try logging in here:

  wholesomemama.org/wp-admin

  If that works, bingo: the problem is just that WordPress.com is separate from your WordPress installation. We have more information here:
  https://wordpress.com/support/com-vs-org/#overview-of-options