Cannot access website

  • Unknown's avatar
    onlydjsmelbourne · Member ·

    Hi

    I was trying to access a website that I had made and the idiot who designed it used the domain http://www.onedjsmelbourne.com/ I went into the back of house system and tried to change it to a domain I had purchased onlydjsmelbourne.net and now the page is inaccessable. Can you please help? I paid 2k for him to make this website and if it is gone that is really bad!

  • Unknown's avatar
    kosiew · Member ·

    hi,

    Your website does not look like it is hosted on WordPress.com.
    We’re able to help only with websites hosted on WordPress.com.

    To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.

    WordPress.com vs. WordPress.org

    You might check in with your host to see if there’s an error log you could look at for more information. Or, you could look in this forum; perhaps someone there has experienced something similar:
    https://wordpress.org/support/

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
    https://wordpress.org/support/register.php

    Your hosting provider customer support may also be able to help you.

    Hope this helps

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