Cannot Access website at all

• 

  info46010b1ce52 · Member · Jun 22, 2020 at 2:13 am

  • Copy link
  • Add topic to favorites

  Hello,
  We cannot access our website at all. We received an email to check that one of the plugins was broken but it took us to a broken page and then we clicked on the recovery token page which also didn’t work. How do I fix this as its important our website is working

• 

  staff-mckluskey · Staff · Jun 22, 2020 at 11:48 am

  • Copy link

  Hi there!

  What’s the address of the site you’re trying to access?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/