Cannot access WP admin

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  anthonydudeck · Member · Feb 23, 2022 at 9:35 am

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  Hi when we try and access https://thefinaltouch.online/wp-admin it keeps redirecting to https://thefinaltouch.online/my-account/

  Also we believe our site is hosted with WordPress but unsure how we view our WordPress accounts and configure email accounts.

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Feb 23, 2022 at 6:53 pm

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  Hi @anthonydudeck,

  While thefinaltouch.online is hosted with WordPress.com, you’ll need to reach out to the site owner regarding this — there’s likely a membership plugin that is causing the redirect.

  If you’re the owner of the site and need access, please complete the account recovery form here: https://wordpress.com/support/account-recovery/#account-recovery-form

  Hope that helps.