Cannot access wp-admin for website http://sdv.edu.ph

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  johnnaise · Member · Jan 17, 2023 at 11:32 pm

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  Hi,

  Can you help me recover the wp-admin for the website of http://sdv.edu.ph. i recently changed the URL address from http to https and when I saved it its giving me the error 404 page. the username of this website is @sdvadmin. i cannot access the ftp or cpanel of the website because the username and password that i have is not being accepted. can you assist in reverting the website back to http://sdv.edu.ph so i can access the wp-admin page? i’ve checked online forums and website on how to fix this but it all points to accessing ftp and cpanel which i don’t have. so i was hoping you can help me with my inquiry. thank you.

  Regards,
  Johnnaise Julag-ay
  Website Admin

  Self-declared URL: http://sdv.edu.ph
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 18, 2023 at 10:47 pm

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  Hi there,

  We can’t help directly because we don’t host sdv.edu.ph on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host uses the open-source variant of the WordPress platform (sometimes called “WordPress.org”) which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!