cannot access wp-admin / multiple redirects / too many WP installs

  • Unknown's avatar
    bdunnegan · Member ·

    Hello, I have multiple sites hosted with Network Solutions and I am getting redirect loops trying to log in to the wp-admin folder of Hella-Pad.com I can see the site at http://www.hella-pad.com but cannot access the backend. I have cleared the cookies/cache, disabled plugins, and themes and nothing has worked.

    Also NOTE, i have multiple WP installs on my server and am not sure if that is what’s causing the problem. I am trying to clean it up and am afraid to delete needed files. My host provider, allows me to reinstall, remove and repair the WP install from their site. I have tried the repair setting but it has not fixed the problem. Is removing or reinstalling a good option?

    Above you will find an error message I am getting when trying to log in. I am a novice, could really use some help figuring out what is wrong. Your help is greatly appreciated.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’m sorry to hear about the issues you’re facing. However, you’d want to post this on the WordPress.org support forum instead. We help with WordPress.com sites here, and your sites use WordPress.org. I believe they are hosted on Network Solutions’ servers, so you may contact them for help too.

    But if they ask you to contact WordPress support, you’d want to post on the WordPress.org forum.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    Regards

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