Cannot access wp-admin to edit site

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  slhstewarts · Member · Nov 9, 2012 at 4:22 pm

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  I cannot access my newest blog. I switched the domain over to wordpress in the summer, had no troubles editing in wordpress at that time, now I cannot even get into my own site. My username is taken but no emails ever get sent to me when I try to reset my password. I have never downloaded or used wordpress.org and I validated the domain as audiproductions.com being the primary domain for audiproductions.wordpress.com.
  The url in question/problem is my second blog: audiproductions.com (NOT betweenthecode)
  Blog url: http://betweenthecode.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 9, 2012 at 4:26 pm

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  Hi there,
  This is the log-in link http://audiproductions.com/wp-admin/

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  If you are, please do these:
  (1) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  (2) Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  (3) Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using and post any error reports you get.

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  slhstewarts · Member · Nov 9, 2012 at 4:36 pm

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  I am using Chrome & have 3rd party cookies enabled & have done everything else except that I cannot change my user personal settings to always use HTTPS because I cannot even log in to the admin.

  When I attempt to log in to http://audiproductions.com/wp-admin/ I get this message:
  ERROR: The password you entered for the email or username audiproductions is incorrect. Lost your password?

  When I try to recover my password, no email is ever sent (to spam/trash/inbox/etc)

  Thank you very much for your help!!

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  timethief · Member · Nov 9, 2012 at 4:38 pm

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  Please try using this account recovery form:
  https://wordpress.com/wp-login.php?action=recovery

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  timethief · Member · Nov 9, 2012 at 4:39 pm

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  P.S. Check your email client spam/junk mail folder as the email could be in there.

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  slhstewarts · Member · Nov 9, 2012 at 4:47 pm

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  I’m sorry – I tried that already and as I mentioned no email is ever sent & yes I checked my spam & junk folders – nothing.

  I went ahead and tried again with a different email address just in case – but I still haven’t received anything :( (also checked spam & nothing there for that account either)

  I am really concerned I will have to start everything all over :( And this summer I was having no problems what so ever! I am almost concerned someone hijacked it or something like that because nothing I have done has worked

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  timethief · Member · Nov 9, 2012 at 4:52 pm

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  I went ahead and tried again with a different email address just in case – but I still haven’t received anything :( (also checked spam & nothing there for that account either)

  The email address used when one registers an username account is key to everything. It’s the unique identifier. Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  You have two separate email address settings at WordPress.com.

  Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

  Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

  See also > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

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  kathrynwp · Staff · Nov 9, 2012 at 5:12 pm

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  If you still need help, please fill in the Account Recovery form timethief gave above:

  https://wordpress.com/wp-login.php?action=recovery

  Please include a link to this forum thread so staff can help you privately. Thanks.