Cannot access WP dashboard or website

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  ecziser · Member · May 16, 2017 at 4:15 am

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  Hello,

  As of yesterday, I’m no longer able to access my WP dashboard or website from any browser. Friends located in other locations are able to.

  I contacted my hosting provider, and all is good on their end. They have not blocked my IP.

  I also confirmed my W3 Total Cache and Wordfence security plugins didn’t block me.

  As well as cleared my computer’s DNS cache. Nothing is working!

  What’s happening?

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  ecziser · Member · May 16, 2017 at 4:16 am

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  I also manually changed my IP address.

  AND changed networks so outward IP addresses won’t effect.

  I’ve tried everything!!

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  ecziser · Member · May 16, 2017 at 4:45 am

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  AND cleared site cache.

  (Sorry for the broken messages. Just remembering all the troubleshooting I’ve been doing for the past 48-hours.)

  I’m able to access my site/admin page when changing my VPN to USA IP address.

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  ecziser · Member · May 16, 2017 at 4:56 am

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  AND changed my DNS to 8.8.8.8 and 8.8.4.4

  (Wow, I guess I really have done a lot of troubleshooting. Sorry for the piecey messages!)

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  staff-frank · Staff · May 16, 2017 at 5:43 am

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  Hi,

  It seems that the website you need help with is a self-hosted WordPress site. This forum is only for WordPress.com sites. The following support document explains the difference: https://en.support.wordpress.com/com-vs-org/

  Please visit the WordPress.org Forums for assistance.

  Hope you get this resolved.