Cannot access WP MyPage: Check your primary site’s JetPack Connection

  • Unknown's avatar
    yogazootw · Member ·

    I’m receiving an error message when trying to enter MySite:

    “Check your Primary Site’s JetPack connection”

    I don’t have a site linked to this WordPress.com account

  • staff-blorbo · Staff ·

    Hi there, there’s only one Jetpack site under your account here: https://box5531.temp.domains/~yogibobo which doesn’t appear to be online.

    If it should be online, you’ll need to contact your hosting provider’s support.

    If it should be a different non-temporary URL, please try disconnecting Jetpack from WordPress.com at Jetpack > Dashboard > Site Connection > Manage Site Connection in your site’s Dashboard, then connect again when prompted.

    If the site is gone on purpose, please let us know and we can remove it from your account. :)

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