Cannot Activate Theme

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  webmaster1761 · Member · Apr 4, 2024 at 4:58 pm

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  I’m trying to activate the business theme (https://wordpress.com/theme/business?tab_filter=business) by using my WordPress account to add it to an active website.
  My website is visible however, when I attempt to activate the theme, it states that the theme is not available.
  Any assistance would be much appreciated….

  Thanks!

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  webmaster1761 · Member · Apr 8, 2024 at 1:22 pm

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  Hi,

  Has anyone had a chance to look at this?

  Thanks!

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  helper-heroponriki · Member · Apr 11, 2024 at 1:13 pm

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  Hello!

  Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

  Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Regarding the theme, you can’t auto-install it since your site is not hosted here. You would need to scroll to the bottom of the theme page and download the “self-hosted” version of the theme, then you would upload it to your site via wp-admin.

  I hope this information helps guide you in the right direction.