cannot activate themes

  • Unknown's avatar
    erynnthomas22 · Member ·

    I am trying to activate libre-2 for my website theme and it wont let me. please help!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    What is your site’s URL?

    I see the Jetpack connection in your account is for a temporary Bluehost domain, box2506.temp.domains/~ifewivy7/, but clicking that gives a 404 – Not Found error, and the Jetpack connection is broken. That’s likely why you’re not able to activate a theme via WordPress.com.

    Have you switched that site over to your permanent domain? If so, you might need to reconnect Jetpack.

    Log into WP-Admin on your site and go to Jetpack in the menu. Disconnect it, then reconnect to your WordPress.com account. Let me know if you’re still having trouble activating the theme after you’ve done that.

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