Cannot add a Subscribe to this blog widget

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  pika2beauvoisis · Member · Feb 19, 2015 at 9:30 am

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  Hi everyone,
  I’m quite desperate with that issue!!!
  I just cannot manage to have my subscribe widget appearing on my blog.
  I have selected it from the widget section and it is right there in my sidebar but it simply does not show on the blog (it is supposed to be above the “my community” widget).
  Can anyone help?

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 19, 2015 at 9:37 am

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  Hi there. I can see the widget exactly where you say it should be. See here: http://snag.gy/XR1pC.jpg

  If you don’t see it, try clearing your browser cache and cookies and check again. http://en.support.wordpress.com/browser-issues/

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  pika2beauvoisis · Member · Feb 19, 2015 at 10:12 am

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  Hi kokkieh,
  Thanks for helping!!!!
  I’ve followed the links you gave and you sure are right!
  Nevertheless I had to check with Firefox because still can’t see the widget from Safari (even after it has all been cleaned!).
  At least… it works! But I really do not know what the issue is with Safari (working on a Mac).
  Thanks again!!!

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  kokkieh · Staff · Feb 19, 2015 at 10:13 am

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  Did you try clearing the cache in Safari? I’m afraid I don’t have a Mac, so I can’t check if it works my side.

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  pika2beauvoisis · Member · Feb 19, 2015 at 10:24 am

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  Yes I did!

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  kokkieh · Staff · Feb 19, 2015 at 10:25 am

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  I’ll tag this for staff to follow up. Could be a recent update of Safari isn’t playing along with the widget.

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  pika2beauvoisis · Member · Feb 19, 2015 at 10:26 am

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  Thanks so much! You’re just great kokkieh!!!

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  thatrobyn · Member · Feb 20, 2015 at 1:14 am

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  Hello there!

  My guess is that you’re not seeing the blog widget in Safari because you’re already following your own site, and you’re already logged into WordPress.com on Safari.

  If this is the case, you’ll see this in your sidebar:
  https://cloudup.com/cCw-EheY2Pr

  You can probably see the widget in Firefox because you’re not logged in there as a WordPress.com user.

  To test this, please log out of WordPress.com in Safari, then go to your site and refresh the page. Let me know if you see your Follow widget as you do in Firefox:
  https://cloudup.com/c8AuAEkuJxr

  If you still do not see the widget, take a screenshot of your page, so I can see what you’re viewing. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.

  The page at the following link has some helpful tips for taking screenshots:

  Take a Screenshot

  Just let me know when there’s something I should look at.

  Looking forward to hearing from you. Thanks very much.