Cannot add a Video

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  ariannafabi · Member · Jun 12, 2020 at 7:24 pm

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  Hi!

  I’m trying to add a Video on an a page or a new post on the blog part but it’s impossible.

  It does not accept the file (a simple.mp4) on the media library and I cannot link the video, even using HTML.

  I tried
  https://mega.nz/embed/fLRBmAIR#OucYuDM8tPZ2E1G6AAT_LacSOZ3x6ROORj87u2O-x18

  but I see it in the preview but when I save the html is removed.

  Please help me!

  The theme is Stow

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Jun 13, 2020 at 4:04 pm

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  Hi there,

  I can see you have uploaded and embedded videos in several of your posts. I can view them and play them back.

  Please note that since you are on our Premium plan you have access to our support team via live chat, so you don’t have to post in these forums.