Cannot add an existing domain to my account.
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hi,
I have just bought a domain in godaddy.com and would like to add it to my wordpress account. Whenever I try to do that (that specify its $13 usd) the platform redirect me to the premium accnt buying flow for usd$99. First of all, is this correct? should I buy the premium accnt in order to add an existing domain?
Lets suppose that i need to do this… Whenever I try to follow the steps fulfilling the requested information the process ends saying that I cannot add that domain because is not avaiable.
could you pls help me out?
thxThe blog I need help with is: (visible only to logged in users)
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First of all, is this correct? should I buy the premium accnt in order to add an existing domain?
Yes, it is correct. Individual domain mapping upgrades are no longer available.
We must pay annually in full for all upgrades at the time of purchase. There are no pro-rated upgrades either.
Premium bundle details http://store.wordpress.com/plans/premium/
Premium
WordPress.com Premium
$8.25 per month, billed yearlyNote that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed.
We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
There are no premium themes included in the premium upgrade bundle. http://store.wordpress.com/plans/premium/ And every premium theme is individually priced.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Your only options for payment are found here http://en.support.wordpress.com/payment/
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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Ok understood but whenever I try to buy this package (the 99 usd plan) it says that the domain already exist and is not available. I understand that happens because I previously bought that domain in godaddy.
Could you pls help me out with this?
thx -
Let’s ask Staff to assist you with mapping an existing domain http://support.wordpress.com/domain-mapping/map-existing-domain/
I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
First, you can add a domain mapping via the Personal plan as well, which is significantly cheaper than Premium if you prefer. To do that, first go to My Site ->Plans and add the plan there, then you can add the domain afterwards.
To add the domain, you need to go to My site ->Domains ->Add and click the Map It option after you enter your domain. If you’re getting the error at that point, it means someone has already mapped the same domain to a WordPress.com site. I’m happy to check on that for you, but I’ll need to know the actual domain you are trying to add, please.
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the domain is http://www.movibrains.com i bought it in Godaddy.com
Its impossible that someone else mapped that domain since I have bought it. Is there a way I can show you that the property of that domain is mine? -
The domain, movibrains.com, is not mapped to WordPress.com at all so you should be able to add it.
The message you’re seeing that it’s not available is saying you can’t REGISTER it. But if you click the Map It button at the bottom of the page it should work.
Please try that and let me know if you need more help with this.
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