cannot alter images on my home page at industrealfurniture.co.uk

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  tombee55 · Member · Mar 26, 2021 at 9:56 am

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  As above. Not sure if the information has been locked though need assistance to update as the site has lain dormant for over 5 years!!

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  staff-ozmodiar · Staff · Mar 26, 2021 at 3:19 pm

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  Hi,

  industrealfurniture.co.uk does not appear to be a registered domain currently, so you should be able to go register yourself, should you choose.

  I also see no evidence that industrealfurniture.co.uk was ever hosted here at WordPress.com. Could you have built a website using the WordPress software from WordPress.org, but hosted it with another web host?

  WordPress.com vs. WordPress.org

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  tombee55 · Member · Mar 26, 2021 at 4:12 pm

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  Hi Rootjosh,

  This is my site http://industrialfurniturecompany.co.uk/ perhaps you are right as this was developed by a third party company so could well be WordPress.org. How can I confirm this looking at the website?

  My issue is that when trying to edit any content, the site thinks about it but does nothing.

  Any pointers would be gratefully received.

  Many Thanks

  Tom

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  themagicrobot · Member · Mar 26, 2021 at 6:22 pm

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  spelling makes all the difference.
  That site is hosted over at 1&1/Ionos not here at WordPress.com. so yes it will be using the .org version of the software.
  the site thinks about it but does nothing.
  Are you sure your problem isn’t with your browser rather than the software? Try logging in via a different browser.

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  staff-blorbo · Staff · Mar 26, 2021 at 6:50 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with 1&1.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  And, you can find your theme’s support at https://my.hogash.com