Cannot Ask in Forums

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  srbrills · Member · Dec 16, 2022 at 8:31 pm

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  Whenever I try to ask for help for my site from my site dashboard, I get an error when I select “Ask in the Forums”:

  “We encountered a problem processing your request. Please try again.”

  OR

  “Something went wrong, please try again later.”

  I am only able to ask this question here today by going directly to the forum.

  The blog I need help with is: (visible only to logged in users)

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  srbrills · Member · Dec 16, 2022 at 8:33 pm

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  srbrills · Member · Dec 16, 2022 at 8:33 pm

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  staff-ozmodiar · Staff · Dec 16, 2022 at 11:16 pm

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  What browser are you using? Does it happen if you try a different browser? Are you using any browser extensions? Can you try disabling them and seeing if that changes things?

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  srbrills · Member · Dec 19, 2022 at 9:19 pm

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  When I try to edit my DNS records for a domain I own, I get an error stating the following:

  Hostname is not in expected format: mckinneyrunnningclub.com..mckinneyrunningclub.com.

  It doesn’t allow me to delete existing records, add new ones, or edit existing ones.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  srbrills · Member · Dec 19, 2022 at 9:20 pm

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  I tried again today using the same browser, and it is working now. I am using the latest version of Chrome on Windows 10.