Cannot bulk remove SPAM feedback

  • Unknown's avatar

    Hello All,

    The spam feedback view really does not work well, I cannot filter or bulk delete either. I really wish there was a way to bulk delete spam feedback.

    I tried setting screen options to 300 and then to 200 feedback and it still refuses to bulk delete. I have so much spam feedback (11K) – maybe that is the issue!

    Please give me a way to delete all my spam feedback!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thistimethisspace · Member ·

    You locate your Spam folder here > Comments > Spam

    On the spam that Akismet catches you don’t even have to click “empty spam” if you don’t want to. Akismet will maintain comments it has caught for 15 days from the time they were received, and then it will delete the comment automatically.

    If you get spam that slips by Akismet then mark it as spam (do not delete it) and over time Akismet will learn it’s spam.

  • Unknown's avatar

    Thx for the reply, but I am asking about feedbacks not comments.

    I need to bulk delete feedback as they keep piling up and are not removed over time

  • Unknown's avatar
    thistimethisspace · Member ·

    I think you ought to contact Akismet Staff directly. Here’s the link > http://akismet.com/contact/

  • Unknown's avatar

    What? This is a WordPress.com issue. WordPress delete of feedback correctly marked as spam is not working! That is what the issue is here. My spam feedback (correctly flagged and placed in spam by askimet), is not delete-able! I try to press delete and WP does not delete them.

  • Unknown's avatar
    thistimethisspace · Member ·

    I know exactly what you are describing and I know Akismet Staff are who to contact. Why? Because every WordPress.com blog is equipped with Akismet. Automattic owns both WordPress.com and Akismet. The Akismet Staff are Automattic employees just as the WordPress.com Staff are Automattic employees.

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