Cannot cancel and refund domain
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Hi,
I am trying to cancel and refund my domain. I am still within the 48-hour period, but when I press “Cancel and Refund” I just get the following message:
This upgrade cannot be cancelled.
Please help!!! Thank you.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Apparently your site is somehow connected with Winx. When I click on your website, a Winx landing page appears asking me to connect the domain with them.
I’m not sure if you’ve already sorted that out?
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bilingualbicultural.com – is way beyond the 48 hour period and does not seem to be configured correctly
What is the domain name you really want to cancel?
Most domain name cancels need help from the staff as there are some serious ramifications about canceling a domain name
I have flagged this for the staff to help
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Hi bilingualbicultural,
The domain is set to auto renew today, I have disabled the auto renew and the authorization will be removed from your account with 3 business days.
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@bilingualbicultural, I just wanted to point out that because you’re not renewing your domain here, you will definitely want to transfer it to another provider if you plan to continue using it. If you allow the domain to expire, you won’t be able to purchase it again right away. In fact, you may have to pay extra fees to get it back, or you might not be able to retrieve it at all.
Here’s how to transfer:
http://en.support.wordpress.com/domains/transfer-domain-registration/You are also welcome to continue renewing the domain here until you have time to transfer it to another registrar.
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