Cannot cancel the premium trial

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  szegenystefan · Member · Apr 3, 2015 at 6:53 pm

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  Hi guys,
  I deleted my site and then I wanted to cancel the free WP premium trial, so I tried many times as instructed (under my upgrades), but all I got was an empty pop up with a close button and no changes after, please someone from staff help me, thanks.

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  timethief · Member · Apr 3, 2015 at 7:12 pm

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  Deleting the site prematurely ie. prior to cancelling the trial upgrade is what caused this issue.

  https://clarencemuse.wordpress.com is no longer available. The authors have deleted this site.

  You now need Staff intervention and I tagged this thread for Staff. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  pmciano · Member · Apr 4, 2015 at 3:31 pm

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  @szegenystefan

  I’ve removed your trial, as requested.

  Let us know if you have any more questions :-)

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  szegenystefan · Member · Apr 5, 2015 at 4:45 pm

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  Hi guys, thanks a lot for resolving it.