Cannot change nameservers

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  alexcornes · Member · Jul 27, 2015 at 5:03 pm

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  Hiya!
  Any help on the following greatly appreciated.

  I changed my nameservers for http://www.alexcornes.com (which redirects to http://www.freshdigi.co.uk) to point elsewhere earlier trying to get my email to work.

  The domain http://www.alexcornes.com was hosted with wordpress and I have since transferred the domain to godaddy.

  I now no longer have the ability to change my nameserver settings within my wordpress domain management and am receiving the error: “Your nameservers need to be set to NS1.WORDPRESS.COM and NS2.WORDPRESS.COM for these DNS records to work. If you have already updated the nameservers you can ignore this message; it will stop appearing soon.”

  All I’m trying to do is get my office 365 account to work with a custom email… So far I am struggling desperately, despite having succesfully done it with another account. How do I set the nameservers back to their default?

  Thanks for any help in advance,
  Alex

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Jul 27, 2015 at 10:29 pm

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  If you transferred ownership of the domain to GoDaddy (which it looks like you did), then you’ll be making nameserver changes now with GoDaddy, not us.

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  alexcornes · Member · Jul 27, 2015 at 10:35 pm

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  Thanks for the reply! Yes, realised this a few hours after posting having done a bit more research into how the process works and finally got my head around it. Cheers! Alex

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  staff-blorbo · Staff · Jul 27, 2015 at 10:50 pm

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  You’re welcome!

  Please let us know if you have any more questions!

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  ekieffer76 · Member · Jul 30, 2015 at 4:27 am

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  Hello – I saw this post and was hoping to help. I cannot see the nameserver tab in my domain management tool for bostonbridge.org. I am trying to edit the nameservers for that domain. I found this super helpful article on changing them – https://en.support.wordpress.com/domains/change-name-servers/
  but I seem to be missing the nameserver tab highlighted in the second screenshot. Is it in another location?

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  staff-blorbo · Staff · Jul 30, 2015 at 5:47 am

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  That’s because the domain isn’t registered with us. :)

  You’ll need to make the change with your domain registrar (the folks you pay annually for your domain).

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  ekieffer76 · Member · Jul 30, 2015 at 11:12 am

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  Ah thank you! I’ve been confused as to where it was hosted vs. where the domain was registered. Thank you!

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  staff-blorbo · Staff · Jul 30, 2015 at 5:40 pm

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  You’re welcome!