Cannot confirm blog

  • Unknown's avatar
    bftnepal · Member ·

    Hello, I just set up the account but cannot confirm it because I accidentally used the wrong email address. When intron to update it to the correct email, I keep getting the message ‘there is a problem saving your changes’ and no further explanation on how to fix it. The correct email should be (email visible only to moderators and staff)

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi @bftnepal,

    The email address you’re trying to set is actually already in use by another account at WordPress.com. Email addresses can only be used by one account at a time. If you would like to use this email with your bftnepal account, you would need to change the email address on the other account to a different address to “free up” the email. Do you remember setting up that other account?

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