Cannot connect a custom domain name

• 

  zinniadesignshop · Member · Jul 12, 2023 at 6:57 am

  • Copy link
  • Add topic to favorites

  Cannot connect blog to custom domain

  I am trying to connect my blog thetaskmastersdotcodotnz.wordpress.com with a custom domain name which I own. This is: thetaskmasters.co.nz

  I used to have these connected but my WordPress membership lapsed around 6 months ago and I have only just reinstated it.

  I am following all the instructions inside WordPress, but when I enter my domain authorization code it says it is not a valid code.

  I have checked with my domain name provider and they have verified that I am using a valid code, they have reset it for me but that still doesn’t seem to work.

  Can you help me with this please?

  My email is (email visible only to moderators and staff)

  Thanks

  Inga

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Jul 12, 2023 at 7:42 am

  • Copy link

  Hi Inga,

  I see we already helped with that via live chat. Should you have any more questions or need additional help, please don’t hesitate to ask. We’re always here and happy to help!