Cannot connect to website.

  • Unknown's avatar

    We have a website that is manage with the address, http://zionprinceton.com/wp-admin/, and I am getting a 500 server error and cannot connect to the site.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello! 👋🏼

    I checked your site, and it looks like your site is a self-hosted WordPress site, not hosted on WordPress.com (you can read about the differences here).

    💡 Please note, this forum is for WordPress.com sites, and we can’t provide help for self-hosted WordPress sites.

    I suggest asking your question in the WordPress.org support forum:

    There is a great community of WordPress.org users who can probably help you out there.

    If you hosted your site on WordPress.com, we would be able to help via these channels (each subscription plan has its way of getting help from our Happiness Engineers):

    WP
    Contact WordPress.com Support
    5 min read
    If you need help with any aspect of WordPress.com, this guide will show you how to find support. Access to Support You can avail of different levels of support depending on your plan: PlanPublic ForumsEmailLive Chat*Free✅Personal (Annual)✅✅Personal (Monthly)✅✅Premium (Annual)✅✅✅Premium (Monthly)✅✅Business & Commerce (Annual)✅✅✅Business & Commerce (Monthly)✅✅* Chat is available Monday to

    If you’re interested in migrating your site to WordPress.com, you can try this plugin:

    WP
    Import a Website » Import using Move to WordPress.com
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    P.S. This way, you’ll get a seven-day free trial of our Business plan 😊

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