Cannot create a site

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  anchorsmedia · Member · Feb 23, 2017 at 2:12 pm

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  Hello,

  I created an account. It will not let me past the domain part. I own a domain (www.awaytheygrow.com) it keeps kicking me back when I enter the domain. I am ready to pay for an account and start building websites. Please let me know why this is happening and how I can fix it. Thanks

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  dragoso · Member · Feb 23, 2017 at 2:16 pm

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  Hi there! Where exactly you try to paste the domain name ? Since you have the domain already registered, you should try to map the domain to your WordPress.com account and not register.

  In order to map a domain you already own to WordPress.com, take a look over this article: https://en.support.wordpress.com/map-existing-domain/

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  kokkieh · Staff · Feb 24, 2017 at 2:05 pm

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  Hi there,

  Can you please try first registering a free site without adding your custom domain? Then once your site is created, go to My Site ->Plans to add the plan you want to use, and then go to to My Site ->Domains ->Add and select the Map It option to connect your domain.

  Use a Domain You Already Own (Domain Mapping)