cannot create new site

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  philellwoodgeoenvirosolutionscom · Member · Jun 6, 2024 at 1:30 pm

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  I have an existing instance of WP under http://www.geoenvirosolutions.com but do not have the option to ‘add new site’ but have bought the above domain name and want it under the same instance as its own site. how can i go about this?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  philellwoodgeoenvirosolutionscom · Member · Jun 6, 2024 at 1:32 pm

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  for clarification i inherited the existing site and not sure who its hosted with or built by but it appears to be vaguely locked down as certain options such as the ‘add new site’ and others do not appear even though i am admin.

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  staff-sjclaen · Staff · Jun 6, 2024 at 2:05 pm

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  I see that the domain geoenvirosolutions.com is not hosted at WordPress.com. You can also view the details here – https://wordpress.com/site-profiler/geoenvirosolutions.com

  The site you mentioned http://geopilingsolutions.wordpress.com/ is hosted with us. Are you trying to move the domain geoenvirosolutions.com to use for the WordPress.com site? If so, you can refer to our support doc about connecting a domain here – https://wordpress.com/support/domains/connect-existing-domain/

  Keep in mind in order to use a custom domain on your site, you will need to upgrade to a paid plan.