Cannot create site

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  canamsc68fe38ddd · Member · Jan 17, 2025 at 3:14 pm

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  I just created a wordpress account and I am trying to create my first site. I click on ‘add new site’ on the sites page, follow the instructions, select a plan and it shows a loading page for a brief moment before redirecting back to the sites page that still shows ‘no results’.

  I’ve tried a different browser, tried in incognito, tried different selections (different themes, different website type, even choosing a non free plan).

  I wanted to try wordpress out to see if I wanted to use it for future projects but this isn’t a good start…

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  dikshaasingh · Staff · Jan 20, 2025 at 6:38 pm

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  Hi @canamsc68fe38ddd,

  I’m sorry to hear you’re having trouble creating your first site—it’s not the experience we want for you, especially when you’re just getting started. You’ve already taken some great steps, like trying a different browser and incognito mode. Here are a few additional steps you can try:

  1. Make sure your browser is updated to the latest version, as this can sometimes impact functionality.
  2. Clear your browser’s cache and cookies if you haven’t already.
  3. Disable any browser extensions or ad blockers, as these can occasionally interfere with site creation.

  If the issue persists, it could be a temporary glitch. I’d also recommend going through Getting Started on WordPress.com.

  I completely understand how frustrating this must be, especially when you’re excited to start your project. I hope the above steps help you solve the issue.