Cannot customize site?

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  djturnbow12 · Member · May 18, 2017 at 3:19 am

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  Hi! Whenever I attempt to add a new theme to my site, I keep being brought to a page where I cannot customize site? Any ideas on how to fix this?

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 18, 2017 at 8:04 am

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  Hello @djturnbow12
  http://dapperadventure.com/ is not hosted on WordPress.COM. It hosted at BlueHost and is using the WordPress.ORG software package.

  You have posted your issue in the wrong forum. This forum only supports the sites hosted on WordPress.COM and not elsewhere.

  Both(WordPress.COM and WordPress.ORG) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/

  We are really sorry that we cannot help even tough we want to. Hope you issue gets resolved ASAP.

  Thanks!