Cannot delete my old WordPress

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  granttiller · Member · Jul 15, 2020 at 4:01 pm

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  I have recently migrated from wordpress.com to a wordpress site hosted by Ionos.

  I want to delete my old wordpress site, but am not able to.

  I get the following message:

  PREMIUM UPGRADES
  You have active premium upgrades on your site. Please cancel
  your upgrades prior to deleting your site.

  When I check – there is a Premium Theme listed (which is not active)
  The theme was retired several years ago, so I cannot do anything with it (neither use it or remove it)

  So I am kind of stuck!

  Any ideas how I can proceed?

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Jul 15, 2020 at 6:33 pm

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  I have removed the theme, and you’ll be able to delete the site following this guide: https://wordpress.com/support/delete-site/

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  granttiller · Member · Jul 15, 2020 at 9:07 pm

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  staff-blorbo – perfect, thanks for your help!