Cannot delete my site

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  lukefry011 · Member · Mar 27, 2017 at 6:47 am

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  I am trying to delete my site however I get a message saying that I have active premium updates and i can’t get any further. I have gone to the purchases section where it says that my premium upgrade never expires. How do I remove this? I want to delete the site all together, can anyone help?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 27, 2017 at 11:53 am

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  Hi there,

  You have to remove any premium updates prior to deleting your site. To do so follow these instructions:
  https://en.support.wordpress.com/manage-purchases/#removing-purchases

  If you’re having trouble removing the upgrades you can ask the Support staff to do it for you by adding the tag modlook to the right sidebar of this topic.

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  gemmacevans · Member · Mar 28, 2017 at 9:31 am

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  Hello,

  I’ve removed the Premium Theme from your site — you should able to delete it now.

  Come back to me if you have any problems.