Cannot delete site

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  marcusthompson87 · Member · Dec 8, 2016 at 8:57 pm

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  I am trying to permanently delete my site. I previously purchased the Business Identity premium theme and have deactivated the theme, however, I keep getting an error message when I attempt to delete the site saying that I have ‘active premium upgrades.’ I cannot find a way to delete the theme.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 8, 2016 at 9:00 pm

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  There’s a bug when it comes to premium theme cancellation and I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Dec 9, 2016 at 4:54 am

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  I have removed that theme purchase for you. You should be able to delete that site now.