Cannot delete website

  • Unknown's avatar
    healthemindhypnosis · Member ·

    Hi,

    I am trying to delete my website but cannot. I get “You have active paid upgrades on your site. Please cancel your upgrades prior to deleting your site.” when I click on “Delete site permanently.” All my upgrades are already in fact cancelled, (except for the Express Website Design Service which never expires), so I don’t know what to do.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    cecilearkay · Member ·

    Hello,

    Thanks for reaching out, I’d be happy to help. Your old purchase for our website design services was getting in the way. You should now be able to delete your site.

    Best,

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