Cannot download my product within licence period

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  biscuitchap · Member · Jun 1, 2017 at 10:54 am

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  I bought my 12 month licence for this product less than a year ago, but I am unable to download it from woocommerce’s site. What can I do?

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Jun 1, 2017 at 11:04 am

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  Hello @biscuitchap
  This forum only support the sites hosted on WordPress.COM.

  To get support related to WooCommerce, please post your question here:
  https://wordpress.org/support/plugin/woocommerce

  We are really sorry that we cannot help even tough we want to. Hope your issue gets resolved ASAP.

  Thanks!

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  kokkieh · Staff · Jun 2, 2017 at 6:37 am

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  Hi there,

  If you are a paid WooCommerce user you can also submit a support ticket here:

  https://woocommerce.com/contact-us/