Cannot edit about page at all, won't show text box.

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  bablesprice · Member · Jul 15, 2014 at 6:02 pm

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  I can’t edit my about page. I am using wordpress.com not on a private domain.
  I’m trying to get this blog started but cannot use my text boxes!
  I’ve looked through and see help for though who are on a private domain and installed the 3.5 stuff but again I’m just through the wordpress site itself.

  Is there any one who can help?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 16, 2014 at 2:49 am

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  Here’s the link http://thesleepisalie.wordpress.com/about/
  Here’s the guide http://en.support.wordpress.com/pages/edit-pages-screen/
  If you cannot locate the edit link then please tell us:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/

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  bablesprice · Member · Jul 17, 2014 at 12:32 am

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  That didn’t help. I know how to edit, I know where to go. The issue is that when I go to edit a page or even post I am unable to use the text box. Further more, my about page already has text I want to update but it wont show me the text I’ve already got in the editor.

  I’m running Chrome 35 on a windows 8.1 laptop. Not using the chrome.

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  sandymcfadden · Member · Jul 17, 2014 at 12:36 am

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  Hi bablesprice,

  Have you looked at this page yet? http://en.support.wordpress.com/browser-issues/
  I would try, when you are on the edit post page to do a Force Refresh.
  If that doesn’t work then I would try clearing the browser cache as well.

  Let me know if that helps at all.

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  timethief · Member · Jul 18, 2014 at 5:51 pm

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  @bablesprice
  I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  jeremeylduvall · Member · Jul 18, 2014 at 8:14 pm

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  Hi Christina,

  Your About page is automatically populated with information from your Gravatar account. This information is just a temporary placeholder until you add information yourself. So, when you visit the Edit Page link here, you will not see the text that appears on the actual page right now:

  https://thesleepisalie.wordpress.com/wp-admin/post.php?post=1&action=edit

  However, when you add information to that page, it will replace the default text. Can you give that a try?

  With regards to the Edit box not working, is this issue resolved if you try to use another browser? I’d like to determine if it’s a browser-related problem or something else.