Cannot edit my site
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I cannot create a new post, approve comments, or do anything at all. I can’t check my account to make sure it is paid. Can someone please email me at (email visible only to moderators and staff) and help me figure out what is wrong?
The blog I need help with is: (visible only to logged in users)
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Hi there – Can you tell me more about how you’re not able to do these things? For example, are you not able to login? Or, are you able to login, but you get an error message of some kind?
If you do get an error message, could you take a screenshot, or copy the text and paste it into a reply here?
Any other details you have to help us understand better would be terrific. This sounds frustrating, hopefully we can help you get this resolved quickly.
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How do I attach a photos?
When I go to the url wordpress.com, it defaults to wordpress.com/read. I appear to be logged in, as my icon is visible in the upper right. There is a “write” icon, but when I click it, it goes to https://wordpress.com/block-editor/post?site=null and nothing happens. Just a blank screen with only a search bar and a bar for managing followed sites.
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Hi again,
I think my account may be compromised in some way. In the last week, I have gotten quite a few subscriptions from Russian addresses. Now I am wondering if there is a security problem here.
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The only site on your account here is https://dyingcharlotte.com/
It’s fully public, so folks subscribing to it really isn’t a security problem or a compromise, it’s just folks subscribing to a public site.
As for the editing problems, are you able to work with your site from https://wordpress.com/posts/dyingcharlotte.wordpress.com ?
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No, I am not.
When I click the “write” icon to goes to https://wordpress.com/block-editor/post?site=null
Just a blank screen.
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I cannot see any of my existing info on that screen. All the boxes are there, but they are all blank. This is why I am wondering about the account being compromised.
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No, that’s not a compromise, just something in the browser blocking the javascript from loading.
First, please make sure that your browser is up to date: https://browsehappy.com/
If it is not, please try updating your browser or switching to a different browser.
If it is, please do these two things:
1. Try clearing your browser’s cache and cookies.
2. Try with all browser extensions or add-ons temporarily disabled.
Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.
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Hello, I am in a similar boat. I have just returned to my site (https://bearableuncertainty.wordpress.com/) for the first time in 2 years and am attempting to start using it/writing on it again. However, when I go to my account page (by clicking on my avatar in the top right) all of my personal information text boxes are blank and I cannot type any text into them.
Like dyingcharlotte, I also get a blank screen when I click “My Site” in the top left; sometimes the URL also changes without the webpage changing (so that the wordpress.com/account page is still displayed but the URL is wordpress.com/stats/day ).
Is there any way to reset this interface so that I can begin writing again?
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staff-blorbo I didn’t see your comment before I posted mine; clearing cache and cookies worked for me!
Thanks for your help
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