Cannot edit user roles

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  angelhorn2015 · Member · Feb 5, 2015 at 2:26 pm

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  I’ve invited several users to my blog. I attempted to give them different security based what access I want them to have with the blog. I have the blog completely private, and I have to approve new users. The new users have been approved, but i don’t see them under the user’s option on the admin side of my page. I can see where they’ve been invited, but I cannot change their security. I am the only admin on the acct. HELP! :)

  The blog I need help with is: (visible only to logged in users)

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  marytga · Member · Feb 27, 2015 at 3:51 am

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  I’m having exactly the same problem. Does anyone out there know the answer?

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  raincoaster · Member · Feb 27, 2015 at 4:04 am

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  Volunteers in the forum can’t really assist with private blogs, since we can’t see what’s going on, but I’ll flag this for staff attention.

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  alexjgustafson · Member · Feb 27, 2015 at 8:33 pm

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  @angelhorn2015

  It looks like you invited multiple users with the Viewer role and they’ve accepted.

  To grant them access as a contributor, author, editor, or administrator, you’ll need to go through the Invite process for those users again, but choosing that role.

  https://en.support.wordpress.com/adding-users/

  Viewers just get put into a different system, so they can’t be easily changed to the other roles. But once a user is set as a contributor/author/editor/administrator, an admin user can change the user role as many times as needed.

  @marytga

  For which site are you experiencing a user issue?