Cannot Enable SSL Security

  • Unknown's avatar
    proteussnowboards · Member ·

    My site is not working on https and when I try to enable SSL security I get the following message:

    A validation function for global received data that has an entry for licensed_hostname_prompt when no such entry exists.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

    Please contact support at your hosting provider directly for help with this, as your SSL certificate needs to be configured on their servers.

    For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/

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