Cannot enter webpage as admin
-
Background:
We have another site that we run with wordpress.
We use our website for business and our clients contact us through this website (online consultation). Our staff have to enter the website as admin and view the post to reply them. If we don’t enter as admin then we have to input the password our client created (which we have no access to).Problem:
1. For the past month our staffs had problem viewing the online consultation page as admin. It still worked when our staffs use another computer until today. From this morning all of our computers couldn’t view the online consultation page as admin.2. We wanted to get support but we couldn’t log in to wordpress because it said ‘invalid username’. But we use that username and password for admin page. And so we have to create this account to get help :(
The blog I need help with is: (visible only to logged in users)
-
We have another site that we run with wordpress.
We are unable to assist unless or until you provide the site URL starting with http:// so we can verify hosting.
We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
To save you time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums. The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
See also https://apps.wordpress.org/support/ for app support. -
-
Hi again,
docfinderkorea.com is hosted by Korea Telecom
Name Servers:
ns100.dnsever.com
ns65.dnsever.com
ns106.dnsever.com
ns231.dnsever.com
ns259.dnsever.comWordPress.COM hosted sites and WordPress>ORG software installs on paid hosting have different logins and different support documentation. Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
-
- The topic ‘Cannot enter webpage as admin’ is closed to new replies.
WordPress.com Forums 