Cannot 'fetch' plugins

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  peterhynes2 · Member · May 15, 2017 at 7:41 pm

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  My domain (advisingacademics.com) has been deactivated by Bluehost because one of my WordPress plugins is taking up too much of my Bluehost disk space.

  When I try to login into my wordpress.ORG admin site, a Bluehost error page pops up saying its temporarily deactivated.

  When I try to login into my wordpress.COM site, I can login, but it says ‘Error fetching plugins on Advising Academics’.

  How can I look at and edit my plugin settings?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 16, 2017 at 5:02 pm

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  Howdy –

  I believe your WordPress.com site is connected to a different user account. On the account you’re contacting us from there are no registered WordPress.com sites.

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  peterhynes2 · Member · May 16, 2017 at 5:04 pm

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  It is a worpress.ORG site.

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  peterhynes2 · Member · May 16, 2017 at 5:05 pm

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  It is a worpress.ORG site.

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  peterhynes2 · Member · May 16, 2017 at 5:07 pm

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  I found out the Wordfence plugin is causing “performance issues”.

  I downloaded Filezilla to try and remove the plugin, but it “could not connect to server”.

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  staff-zinnia · Staff · May 17, 2017 at 2:03 pm

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  Good Morning –

  I do not have access to do this since your site is not hosted with us on WordPress.com. You’ll want to get in touch with BlueHost, I believe the “could not connect to server” error has to do with your hosting.