Cannot find by blog anymore

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  napollmann · Member · Feb 12, 2020 at 12:48 pm

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  Hello, probably a very basic question but I am stuck. I created a blog during my exchange semester a couple of years ago. nataliegoesaustralia.wordpress.com Now I want to reactivate it. I can’t find it under ‘my Site’ in my account. I don’t know how to find it again. Thanks, Natalie

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  staff-doublebassd · Staff · Feb 12, 2020 at 3:11 pm

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  Hey there,

  It’s under a different account than the one you are contacting us from. Do you remember the username/account email of the other WordPress.com account you created? If you could please fill out our account recovery form, we’ll see what we can do to assist you in regaining access to your account.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!

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  napollmann · Member · Feb 12, 2020 at 4:09 pm

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  Hi!
  Thank you for the quick response. That explains a lot :) I already contacted passwordhelp and will see what they can do.

  Thanks, natalie

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  staff-doublebassd · Staff · Feb 12, 2020 at 4:32 pm

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  You’re very welcome! The Account Recovery Team should respond to your inquiry soon.