Cannot find email/information connected to account
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I paid for my wordpress.com domain (mulagoola.com) and now I cannot find the email or receipt that is linked to my account in order to login into the website.
The blog I need help with is: (visible only to logged in users)
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Hi yelhsakim,
Since you just purchased the domain, are you not currently logged into your WordPress account?
When you purchased the domain, you would have received an email from WordPress. I recommend checking the inboxes (as well as spam folders) of all email address you could have possibly used.
If you cannot find your login information, you can recover it using this form: https://wordpress.com/wp-login.php?action=recovery
The recovery process is designed for the security of your personal data. You can read more about the process to recover your account information here:
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Hello there,
Here is some information about recovering your password and account information: https://en.support.wordpress.com/passwords/
You may need to use the Account Recovery Form here: https://wordpress.com/wp-login.php?action=recovery
If you’re still having issues, tag this post with “modlook” in the Tags area to the right.
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Hi yelhsakim,
In order to access the domain, you will need to login as mulagoola. If you are unable to remember the login details or reset the password, please contact us using the Account Recovery form:
now I cannot find the email or receipt that is linked to my account
The domain was purchased using a different account to the one you are logged in to now. If you are unable to access the email address for that account or locate a receipt, please look on your bank statement for a transaction ID — this can be used for proof of ownership. Don’t post the transaction ID here as these forums are public :)
Thanks!
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