cannot find my site www.volatilemedia.com
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I tried to log into my WordPress account today & cannot find my site. There is nothing for http://www.volatilemedia.com I need to make changes to my site urgently. How can I find my login details & access the full site?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Your blog page https://volatilemedia.wordpress.com/ is hosted here in WordPress.com which you will be able to edit from your WordPress.com account.But see that your website http://www.volatilemedia.com is not hosted with WordPress.com rather its registered and hosted with GoDaddy.com. It means, you are using the open source WordPress software (from WordPress.org) installed on their servers & this site is not connected with WordPress.com. So, you won’t be able to login or change the site from WordPress.com account. Please know more here about the differences https://wordpress.com/support/com-vs-org/
However, to make changes on https://volatilemedia.com you need to login via your admin user account from this link https://volatilemedia.com/wp-login.php After logging in you will have access to change the site
Please note that if you are not able to login to that site, contact with GoDaddy support.
Moreover, for open source software community please switch to https://wordpress.org/support/forums/ but for login access issues GoDaddy will be better able to help.
Thanks.
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Hello there,
This site would be accessed here: https://volatilemedia.com/wp-admin/
This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/
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