Cannot find receipt for credit card charge
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Hi! WordPress charged my Amex for $26 on 6/15/18 and I cannot find a place on your website which provides a receipt for this transaction. Please advise.
The blog I need help with is: (visible only to logged in users)
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Hi –
Receipts are located at https://wordpress.com/me/purchases/ You would need to be signed in to the same account where the charge occurred to view it.
Sometimes this page is helpful to track down a charge as well:
There have not been any charges made on the user account that you’ve used to contact us here.
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I forgot to mention that an emailed receipt is delivered with renewals and charges as well. Try to sign in to WordPress.com with the same email address where that receipt was delivered to you. That should land you in the correct account. Once we hear from you under that account we can locate the transaction and see about the refund options.
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